THAMESLINK PROGRAMME – CLOSURES IN 2017

Changes to services in August 2017. Don't get caught out, plan ahead.

Please select your home station

Customer information resources

Link to National Rail Enquiry Service – http://www.nationalrail.co.uk

Sign up for free disruption text alerts – http://www.nationalrail.co.uk/times_fares/46465.aspx

Maps

Tube maps
Standard, Walking steps between stations, Walking times between stations, Step free, Night Tube

Tube and Rail map
Standard, Geographical

All other maps covering Tube and Rail
https://tfl.gov.uk/maps/track?intcmp=40400

Bus maps
Key route in central London, Bus spider maps, Find your nearest stop

Cycling maps – TfL maps
CS1, CS2, CS3, CS7, CS8

Cycling maps- Externally produced maps
Route Plan Roll London cycle lane map, Route Plan Roll South London cycle map

River maps
Standard

Accessibility maps
Step free Tube map,  black and white Tube map, large print Tube map, toilet facilities map, avoiding stairs map

Status updates

Tube/DLR/Overground, Bus, Rivers, National Rail

Live Southeastern train information
https://www.southeasternrailway.co.uk/travel-information/live-travel-information/live

Southeastern Real-time information app
https://www.southeasternrailway.co.uk/travel-information/live-travel-information/on-track-app

Live Southern train information
http://www.southernrailway.com/your-journey/plan-your-journey/live-running-information/

Live Thameslink train information
https://www.thameslinkrailway.com/travel-information/plan-your-journey/live-departures-and-arrivals

Journey planners

National Rail Journey Planner
http://www.nationalrail.co.uk/

Southeastern network map
http://thameslink.staging.wpengine.com/wp-content/uploads/2017/06/se-network-route-map-april-2017.pdf

Station pages

Southeastern station information including information on step-free access
https://www.southeasternrailway.co.uk/travel-information/more-travel-help/station-information

Southeastern assisted travel information
https://www.southeasternrailway.co.uk/travel-information/more-travel-help/assisted-travel

London Underground station information
Station pages are most easily accessed by searching for ‘[Station name] + underground station’ on Google. These contain information about facilities at the station, nearby bus stops and busiest times at the station (at the bottom of the page).

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For further information on the Thameslink Programme

Thameslink Programme/Contact-us

Southeasternrailway.co.uk/Thameslink

This summer, between Saturday 26 August and Saturday 2 September 2017 inclusive, there will be closures and changes to services as the Thameslink Programme continues to rebuild London Bridge station and the surrounding railway.

During this time there will be fewer trains into London and your journey will take longer, especially during the four working days (29 August-1 September)
In summary there will be:

  • No Southeastern trains to or from Charing Cross, Waterloo East and London Bridge (including the four working days)
  • Trains will go to alternative London stations.
  • No Southeastern trains to or from Cannon Street on Saturday 26 and Sunday 27 August and no Southeastern trains to or from Blackfriars on Monday 28 August and Saturday 2 September.
  • There will be other closures and changes going on across the Southeastern network on the Bank Holiday weekend including on Bank Holiday Monday 28 August when Hastings services are diverted to London Bridge Low Level via Redhill and East Croydon. Check Southeastern’s website for a day by day summary of the eight day improvement work
  • Reduced Southern service to or from London Bridge on Saturday 26 and Sunday 27 August.
  • For the four working days trains will run to Blackfriars, Cannon Street, Victoria and temporarily into Waterloo, maximising the opportunities for passengers who need to travel to get into central London.
  • Southeastern high speed will serve St Pancras as usual throughout. You will need a valid ticket to travel on high speed services; there is no ticket acceptance in place.

Key travel disruption and advice:

  • Trains via Bexleyheath, Grove Park and Tonbridge will be exceptionally busy
  • Most stations served by Southeastern will be very busy from 07:00 to 08:30, you may not be able to board the first train and there may be longer waits than normal in between trains.
  • Where our detailed travel advice refers to a limited service, this means that during the Peak hours there are only one or two trains in the three-hour period and for Off-Peak hours this means there is less than an hourly service.
  • Cannon Street and Victoria stations will be exceptionally busy as extra trains divert there, meaning many more Southeastern passengers will be using these stations. You may have to wait to enter the Tube in the morning and to board Southeastern trains in the evening.

Some stations will have queueing systems in place in the afternoon and evening peak, such as Cannon Street, and you may be asked to queue both inside and outside the station.

  • Your ticket will be accepted on some alternative routes, more information will be available shortly.
  • Start considering your Plan B, by using the detailed station by station impact information available above.

Ticket acceptance during the August closures

Valid tickets will be accepted on the following alternative routes. If you use stations or buses outside of this list, you will be charged:

Southeastern tickets for ‘London Terminals’ will be accepted as follows.

Entry and exit at these Tube stations:

  • Blackfriars, Canada Water, Cannon Street, Charing Cross, Elephant and Castle, Embankment, London Bridge, Mansion House, North Greenwich, Southwark, Victoria, Waterloo
  • DLR between Greenwich and Lewisham
  • London Overground between Canada Water and New Cross

On these Bus routes, calling at:

  • 11 – Charing Cross, Mansion House, Victoria
  • 15 – Cannon Street, Charing Cross, London Bridge
  • 17 – Blackfriars (north), Cannon Street, London Bridge
  • 24 – Charing Cross, Victoria
  • 132 – Eltham, North Greenwich
  • 381 – Blackfriars (south), Waterloo/Waterloo East
  • 521 – Aldwych (near Charing Cross), Cannon Street, London Bridge, Waterloo
  • RV1 – Aldwych (near Charing Cross), Blackfriars (south), London Bridge, Waterloo/Waterloo East

If you are travelling using pay as you go and believe you should have received a refund but have not, please contact the TfL Customer Services team.

Passengers will be able to use alternative Southeastern stations where there may be more journey opportunities for them.

Travel Advice

There will be significantly fewer trains into London termini in the morning peak. Where possible, we are lengthening those trains that are running.
Check the detailed travel advice and your timetable to see which trains will serve both your home station and your destination termini.

Plan ahead and:

  • consider these dates when booking leave
  • work from home if possible
  • travel outside the busiest times and allow more time to travel.  The peak hours for travelling on Southeastern services are 07:00-09:59 and 16:00-18:59.
  • consider using a nearby station on a different branch
  • look at alternative routes using the information here.
  • think about how to complete your journey once you’re in London
Thameslink Programme