Recommendations for the planning, management and delivery of temporary and permanent signage

Temporary and permanent signage installation

The signage for the new London Bridge station was designed largely by Hyder WSP and the wayfinding strategy was done by Maynards. Sign manufacturer Merson Group’s responsibility was to make, deliver and install the design to align with the wayfinding strategy in both temporary and permanent stages of the station redevelopment.

This included, but was not limited to, signage on platforms, gate-line, external facades, retail facilities and so on. Merson Group were responsible for following the rail industry standards and Network Rail’s national signage guidelines.

This case study looks at how temporary signage can often be overlooked leading to passenger confusion without careful, early planning. Installing the permanent signage too early though comes with its own problems such as design shortcomings and damage on site.