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Customer advice

Advice for passengers The information below is about changes to Southeastern services. If you interchange at London Bridge station or if you would like full details of changes to services as we rebuild the station – including changes to Southern, Thameslink and Transport for London services – please click here. August 2016 to early 2018
  • Most Southeastern services to and from Charing Cross will resume calling at London Bridge
  • Southeastern services to and from Cannon Street will not call at London Bridge.
  • Further details about changes related to the Thameslink Programme can be found on Southeastern’s website.
  • Southeastern services to and from Cannon Street will resume calling at London Bridge.
Closures in 2017 Weekends and bank holidays Throughout the programme, different services will be impacted on some weekends and bank holidays. This may include disruption to services on working days around certain bank holidays or weekends. Please check National Rail Enquiries for more information or see Southeastern's summary of weekend closures at Charing Cross and Cannon Street. August bank holiday Saturday 26 August to Saturday 2 September There will be significant work over the August 2017 bank holiday and the four working days after. There will be no Southeastern services at London Bridge, Waterloo East and Charing Cross, which means there will be fewer trains into London and they may be diverted to different London stations. You will need to change your journey so please keep this in mind when booking holidays and planning ahead. Read more about what these changes mean for you in our line closures leaflet. More information will be available in June including specific information on how your station is affected. For the latest info about the Thameslink programme and London Bridge station rebuild, sign up to receive news & updates here. Christmas and New Year Saturday 23 December 2017 to Monday 1 January 2018 There will be further major changes happening at Christmas, with no trains at a number of London stations. Passengers on Southeastern, Thameslink and Southern trains will be significantly affected. Due to the work over this period, your regular journey may not be possible. Please start considering your Plan B in advance. It might be time to start thinking of other options such as changing the time you travel, finding another route, cycling to work, or working from home. If you are organising this year’s holiday, keep these dates in mind. When plan A isn’t an option anymore, you’ll need a plan B.  

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