On the Thameslink Programme (TLP) we developed an effective talent management processes and created tangible training & development opportunities that helped us to execute the Thameslink People Plan and realise the full potential of our people. We have invested in several training programmes to help us to continue to develop our workforce by recognising the skills and abilities required at different stages of the programme.
Line Management Capability Programme: Bespoke training delivered and created in-house
One of the key HR commitments made within the TLP People Plan strategy for 2016, was to upskill and develop our people managers, to help fulfil this commitment a line management capability strategy was formed, focusing on the key components and skills needed to be an effective people manager. Ten key themes aligned to the business needs and corporate initiatives were created using drop-in, workshops, subject-matter expert sessions, e-learning courses, case studies.
- Line managers (97 no. bands 1-4)
- New line managers and where appropriate, programme-wide cascades
- Continuous improvement supported via feedback and lesson learned sessions
The strategy was in place to up-skill all people managers within TLP and designed to benefit and develop both new and established people managers. The target audience were TLP employees with people management responsibilities. To ensure a good uptake amongst employees and the programme’s success, sponsorship from the executive team in TLP was gained and paramount.
Outlined below are the development themes that were delivered. Within each development theme there were capabilities that formed the core focus of the learning and training delivered. These target capabilities were specifically chosen, with the aim of enhancing line managers expertise and proficiency when managing people.
Workshops run to complement the theme
|Effective conversations||1. How to handle difficult conversations|
|2. Giving and receiving feedback|
|3. Effectively managing an investigation – Grievances / disciplinaries|
|Employee retention||How to motivate your team – motivational leadership|
|Performance management||Managing for high performance|
|Recruitment||Right to work workshop|
|Finance||1. Finance explained to non-financial managers|
|2. Fraud and corruption|